Employee reimbursement system
A. 5 Common Challenges in Employee Reimbursement Processes
- Employee dissatisfaction due to delays in reimbursements
- Lack of objectivity while processing certain claims
- Frustration arising from insufficient clarity on deductions
- No real-time visibility of claims pending in the accounting system
- Payments exceeding approved imprest limits
B. Benefits Experienced by Our Clients
- Transparent and objective claim processing aligned with defined SLA/TAT
- Real-time tracking of pending claims, enabling quicker resolution of employee queries
- Improved employee satisfaction and productivity through timely payments and clear communication on deductions
C. Scope of Our Services
- Verification of employee claims as per company policy and Delegation of Authority (DoA) using structured checklists
- Claim-wise recording in the accounting system with detailed narration
- Allocation of expenses to appropriate cost/profit centers
- Processing of claims within agreed SLA timelines, backed by complete documentation
- Generation of reports such as ageing schedules and claim-wise outstanding statements
- Strong control over outstanding debit balances beyond defined thresholds
- Timely resolution of employee queries related to reimbursements
- Monthly provisioning of expenses against advances/imprest given to employees
- Preparation of audit schedules and required supporting documentation
D. Key Reports for Employee Reimbursement
- Ageing analysis of claims
- Real-time status of pending claims with reasons for delays
- Employee-wise outstanding claim reports
- Alerts for employees whose debit balances exceed defined limits