G. Standard Reports Shared with Clients
- Monthly payroll register
- Bank payment advice
- Variance analysis reports
- Accounting entries for payroll expenses and payments
- Status report of payroll-related reimbursement claims
H. Sample Service Level Agreements (SLAs)
- Payroll Processing: Completed within 2–3 working days from receipt of complete information
- MIS Reporting: Delivered within 2–3 working days from the date of bank advice
- Query Resolution: Responded to within 1 working day